Effective Date: 5/5/2026

Royal Blue Property Management (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our services, including SMS/text messaging.

📋 Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address
• Property address and tenancy-related information
• Communication history (including SMS messages, emails, and calls)
• Maintenance requests and service-related information
• Payment and account-related information

⚙️ How We Use Your Information

We use your information to:

• Provide property management services
• Communicate with tenants, property owners, and prospective customers
• Respond to inquiries and customer service requests
• Send service-related updates (e.g., maintenance scheduling, account notifications, rent reminders)
• Improve our services and operations

📲 SMS Communications

By providing your phone number, you consent to receive SMS messages from Royal Blue Property Management for purposes including:

• Maintenance coordination and updates
• Appointment scheduling
• Account notifications (e.g., rent reminders, lease updates)
• Customer support communications

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying:

• STOP to unsubscribe
• HELP for assistance

🔐 Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only as necessary to:

• Provide services (e.g., maintenance vendors, contractors)
• Comply with legal obligations
• Protect our rights and property

SMS consent is not shared with third parties or affiliates for marketing purposes.

🔒 Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

🌐 Your Privacy Choices

You may:

• Request access to your personal information
• Request corrections to your information
• Opt out of SMS communications at any time

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

Royal Blue Property Management
99 Powerhouse Rd, Ste. 301

Roslyn Heights, NY 11577
Phone: (212) 210-7118
Email: Info@RoyalBlueMgmt.com